I may collect information in person or via e-mail, telephone, my website, social media sites etc. This information will include PII but will be the minimum necessary to provide my services e.g. your name, address, email address and phone number. I will also keep a record of your tutoring sessions, payments etc.
Certain third parties who provide me with technical support may need access to some PII from time to time but they will not be permitted to store or use such PII beyond such purposes and may not disclose it to other parties.
Where I collect, use and store PII of children under the age of 13, I will only do so with the knowledge and consent of their parent/legal guardian. I will not collect any PII directly from such children.
I may disclose PII where necessary to comply with the law or to enforce or apply my Terms of Business.
I may use your PII to communicate with you from time to time with information about my services. You may unsubscribe from these messages e.g. by using the link at the bottom of an email. I may also communicate with you to update you on the status of your account or as required by law.
All PII will be securely held in a password-protected database. However, while I will take all reasonable steps to protect your PII, by using this website and/or my services you acknowledge that I cannot absolutely guarantee the security of your PII.
If at any time you would like to access or correct your PII that I hold, please contact me as set out below. I will grant access to the extent required or authorised by the Privacy Act or other law and take reasonable steps to correct PII where necessary or appropriate. I may require you to prove your identity and I will endeavour to respond to your request within 30 days.